Investigative Exercise 1 : What is Social media / Web 2.0?

Web 2.0, or social media, refers to websites where users can produce, remix and review content freely. It allows people who have traditionally been marginalised (women, people of colour, the LGBTIQ community, etc.) to shape culture and politics in ways previously beyond their control.
Librarians use social media in numerous and varied ways, including:

• Using blogs to inform patrons about upcoming events and encourage feedback and suggestions.

• Posting footage from library events on YouTube.

• Using FaceBook for promotional and outreach activities.

Social media also allows librarians to reach people in remote communities and provides discussion platform that is friendly to young adults and socially isolated people.